Renovate America, 2014 – 2019

Design Sprint: Regulatory Changes in PACE Financing

Facilitate a design sprint to manage regulatory changes affecting the company’s core financial product, and steer a cross-functional team to a solid, unifying direction. See more…

Renovate America Mobile App

Design an app that simplifies a complex credit application so homeowners can choose the kind of home improvement financing that works for them. See more…

Launch a Research Fellowship Program

Train more than a dozen people from different disciplines to conduct b2b user research in the field. See more…

HERO Pro Fintech platform

Research, design, and launch a financial transaction platform for closing home improvement projects that help save energy and water. See more…

LivingSocial 2011 – 2013

LivingSocial.com Re-architecture

Help e-commerce “unicorn” step into a new chapter. See more…

Consulting, etc., 2009 – present

Live Bold Live Now: Immersive Storytelling

Help a team of consultants create a platform where people battling chronic illness can tell their story. See more…

Videoblocks Tutorial Product Strategy

Facilitate a design sprint to help a video startup see a strategy for their next generation of product. See more…

Teaching UX Design at General Assembly

As a teacher, help 22 people learn how to be UX designers. See more…

Tivvy

Prototyping a mobile app for capturing, customizing, and sharing clips from broadcast TV. (external case study by Mag7 Collective)

CustomInk.com, 2008 – 2009

Led research and design efforts for a new internal and external e-commerce checkout system, accommodating highly disparate use case scenarios

Infused contextual user experience research methodology into a data-driven, agile development environment

Earlier work…

A variety of graphic design production positions, including work for Wunderman, Time Warner Cable, Bayer, and Feld Entertainment

More good stuff along the way

  • Graduate Certificate: Corporate Executive Leadership, Georgetown University
  • Teacher: First UX Design teacher for General Assembly DC
  • Mentor: volunteer mentor for 1776 startup incubator
  • Speaking coach: mentored speakers for TEDxPotomac; coached SXSW speakers through the CrankyTalk workshop